Digital growth for laundromats and launderettes
We bring them in.We bring them back.
LaundroGrid runs the digital side of your store. Your website, Google listing and reviews win new customers; online ordering, delivery, memberships and follow-ups keep them coming back. You keep running the floor.
An abstract grid of laundry machines. Grey, unconnected nodes light up one by one and link together as new visitors become regular customers.
- Built for independent laundromats and launderettes
- Month to month
- Your data is yours
01 / The problem
Most laundromats run on walk-ins and luck.
New customers can't find you.
An out-of-date Google listing, reviews nobody asked for, and a website that can't take an order. Someone nearby searches for wash-and-fold and books a delivery app instead.
Regulars drift off without a word.
You don't have their name or number, so you can't remind them, thank them or win them back. When they stop coming, you don't find out. You just earn less.
Every month starts from zero.
Nothing bills on the 1st. A holiday, a wet week or a new store down the road decides the month, and you find out as it happens.
That isn't a marketing problem. It's a missing system.
02 / What we run
Eight parts. One system. We build it, then we run it.
Every part feeds the same customer record, so a first order turns into a second, and a regular turns into a member.
Scroll the diagram sideways to see the whole system →
- 01
A website that takes orders
Built for your store, fast on a phone, hosted and kept accurate by us. You never log into anything.
- 02
Online wash-and-fold ordering
Customers order and pay from their phone, on your pricing, turnaround and service area.
- 03
Pickup and delivery booking
Time-window booking for the routes you actually run, with addresses, access notes and repeat schedules handled in the booking.
- 04
Monthly membership plans
Recurring plans built around what your store can deliver. This is the part that changes the shape of your revenue.
- 05
A customer record that builds itself
Every order, booking and membership adds a name, contact details and history. No data entry, and it's yours.
- 06
Automated texts and email
Order-ready alerts, win-back messages for regulars who've gone quiet, and review requests after a good visit, in your store's voice.
- 07
Google listing and reviews
Hours, photos and services kept current. Review requests going out steadily, and every review answered.
- 08
A dashboard you can read
Orders, active members and revenue by stream, live whenever you want it and summed up in a monthly report.
03 / Revenue streams
Self-service is your floor. It shouldn't be your ceiling.
The machines keep doing what they do. We add the streams around them that can be booked, tracked and billed.
5ways to bill, all feeding one customer record.
Self-service
Already running and left exactly as it is. Everything else stacks on top.
Wash and fold
Priced, ordered and paid online instead of sorted out at the counter.
Needs people
Pickup and delivery
A booked route with time windows, reaching people who'd never walk into a laundromat.
Needs people and a vehicle
Commercial accounts
Salons, gyms, restaurants and short-term rentals. Steady weekly volume, invoiced rather than paid by the load.
Needs capacity
The headline stream
Money that arrives on the 1st.
A plan your regulars pay every month: a set amount of wash-and-fold, delivery included, shaped around your store. It bills when it rains and it bills over a holiday. It's a floor under the month.
It's also the hardest one to add, so it's the last thing we switch on, not the first.
Book a 15-minute callWash-and-fold and delivery need hands. Before you commit to a stream, we'll tell you what staffing it takes: hours, headcount and cost.
04 / How it works
You send your details and photos. We handle the rest.
Four steps. Your part is a couple of calls and a few decisions only you can make.
- 0115 minutes
Discovery call
We look at your store, your area and what you already do. You leave knowing whether this is worth doing, even when the answer is no.
Your part: Answer questions about your store
- 02Our work, not yours
We build and set up everything
Website, ordering, delivery windows, memberships, automations and your Google listing. We write it, build it, connect it and test it.
Your part: Send business details and photos
- 03One short session
We train your staff
A walk-through of taking online orders, plus a one-page reference for the counter. We stay reachable after.
Your part: Give us an hour with your team
- 04Ongoing
We run it and report monthly
Monitoring, automation tuning, reviews, campaigns and changes. A report and a call every month. It stays our job.
Your part: Read the report. Take the call.
“You send your details and photos. We handle the rest.”
05 / What it costs
Pricing depends on your store. So we quote it on a call, not on a page.
A two-location operator already doing wash-and-fold and an unattended single store need different systems. A price list can't tell them apart. Fifteen minutes on the phone can.
Ad budget is separate
If you run ads, you pay Google or Meta directly. We never mark it up or take a cut.
Setup is quoted after we've seen the store
It depends on how many locations you have and what already exists, so we look before we quote.
Month to month
No lock-in. Your customer list, order history and contact details are yours to export and take with you.
Prefer to just talk?
06 / Who this is for
Two ways in. Pick the one that fits your store.
Where you start depends on what your store already does.
If: You already do wash-and-fold
We make it bigger, and put it online.
You have the equipment, the space and the people. What's missing is a way for customers to find it, order it and pay for it without standing at your counter.
- 01Wash-and-fold ordering live on your own site
- 02Every order builds your customer record
- 03Delivery added to reach past your own streets
- 04Memberships switched on for your regulars
If: You're unattended and want more
We help you get there, step by step.
You run self-service today and you're open to more, but you won't hire a team on a hunch. So we build the base first and add streams once the demand and the staffing are there.
- 01Website, Google listing and reviews first
- 02Demand measured before you hire anyone
- 03Wash-and-fold introduced with limited hours
- 04Delivery and memberships once volume supports it
If you're coin-only and want to stay that way, we're not a fit.
With no plans for wash-and-fold, delivery or memberships, this system has nothing to do, and you'd be paying us monthly for a brochure. We'd rather say so on a 15-minute call than three months into an invoice.
07 / Objections
The things owners actually ask.
Answered the way we’d answer them on the phone.
I already have a website.
Then you have a brochure. It shows your hours and where to park, but it doesn't take an order, remember who visited or bill anyone on the 1st. What we run brings a customer in, keeps them and charges them again. If your current site already does that, you don't need us.
My customers pay cash. They're not going online.
Some won't, and that's fine; self-service keeps running as it does today. But a cash customer leaves no name and no way to reach them. Wash-and-fold, delivery and memberships are the services people already expect to book and pay for on a phone. We're not moving your coin business online. We're building the part that sits next to it.
I don't have staff for wash-and-fold.
Then don't start there. Wash-and-fold and delivery need people, and anyone who says software removes that is selling you something. We start with your website, Google listing and reviews, then help you get to wash-and-fold in stages: the hours, what to charge, who to hire and when the volume justifies it.
Which countries do you work in?
Yes. We work with independent laundromats and launderettes in the UK and the US first, and anywhere our ordering, payment and delivery partners operate. On the call we'll tell you straight whether your area is covered.
How fast does this happen?
The website goes live first because it needs the least from you. Ordering, the customer record and the automations follow, and the full system comes together over weeks, not months. The pace depends mostly on how quickly we get your details, photos and pricing decisions.
Am I locked in?
No. It's month to month, and your customer list, order history and contact details are yours. If you leave, you take them with you in a standard export.
08 / Next step
Fifteen minutes. We'll tell you whether it's worth doing.
No deck, no pressure. We look at your store and your area, and you leave with a straight answer either way.
- What your store could realistically add, and in what order
- What each stream would take to staff
- Roughly what it costs and how long it takes
Or book a time and we’ll call you
Pick a slot that suits you. We ring the number you give us, right on time.